FAQ

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FAQ - Frequently Asked Questions

We dispel doubts

We want you to have full access to key information about our products and working with us. In our FAQ section, you’ll find answers to your most important questions about our aluminum windows and doors, as well as details related to their installation and use. You’ll learn how our solutions help create quiet and comfortable interiors in all weather conditions, as well as the benefits of choosing our products.

Our FAQ also includes information about our terms and conditions and the support we offer at every stage – from initial contact to after-sales service. We want you to feel confident in choosing our windows and doors, so we are here to answer all your questions.

On the contrary, cooperation with us is very safe. We have been on the European market for 16 years. Therefore, working with us, you do not waste time describing to us your required solutions. Companies that are starting to export have no idea about it, or are just learning it. We are a Polish company that produces windows dedicated to a particular market, not one that produces Polish windows and sells them in Europe.

Customers from abroad greatly appreciate working with us. Over the years, we have shipped and sold our products to Belgium, the Netherlands, France, England, Ireland, Denmark, Norway and the USA and Canada, among others.

It is because of the quality that is hard to find anywhere else that customers are so eager to have us manufacture windows for their homes and developments.

If a problem arises on the site, we can solve it ‘live’ – just connect via video call, or record a video message illustrating the problem.

The difference in price is primarily due to lower production costs. Production costs in Poland are lower than in Western countries primarily due to differences in wages, energy, fuel costs. In Western countries, labor and business costs are higher, which translates into a higher product price. The difference in price may also be due to the process of distributing products between the manufacturer and the final customer, where there may be various intermediaries. Each of these intermediaries adds its margins to the price of the product, which can affect price differences between different markets.

We help you choose the right window system for your specific investment – we connect online and point out the best solutions.

If your expectations include products that are energy-efficient, environmentally friendly, intelligent and with a warranty up to three times longer than the competition, the aluminum windows we manufacture will meet all your expectations.

Changing suppliers can have a very positive impact on the sales process. First of all, it allows negotiating better business conditions – such as lower prices, more favorable payment terms, more flexible terms of cooperation.